Services

INTERNET, MANAGED NETWORKS & VoIP CONNECTIVITY [ T1, NxT1, VoIP, DS-3, etc ]

Telnes offers a wide variety of data services utilizing many of the largest network backbones. From a small retail office to a large corporate data center, we have a solution with the right bandwidth.

Services include:

  • T1 & NxT1: Up to 12 Mbps. The standard for mission-critical business connectively.
  • Ethernet: Up to 1000 Mbps. Higher bandwidth with a lower cost per meg.
  • DS3: Up to 45 Mbps. Ideal for Data Centers and Corporate HQs.
  • netDIRECT DSL: Up to 15 Mbps. Low cost dedicated circuit ideal for branch offices.
  • SDSL: Up to 1.5 Mbps. Single T1 Alternative.
  • ADSL: Up to 6.0 Mbps. For small offices with an existing local phone line.

MANAGED NETWORKS

A network from Telnes will securely connect your offices. We have solutions to also offer Class of Service to ensure performance of sensitive data. Telnes can customize networks to fit each customers' unique needs. Your network will be 100% private, custom, secure and affordable.

Services include:

  • MPLS: Secure network with Class of Service to prioritize applications like VoIP.
  • PRIVATE LINE: Layer 2 connectively to directly connect two locations.
  • IP-VPN: Flexible encrypted network to securely connect locations.

MANAGED SERVICES

Telnes delivers customers with network devices and solutions as fixed rate monthly managed services. Services include flexible equipment options from the top brands, setup consultation, systems configuration, advanced monitoring, support, management, monthly reporting and an online performance portal.

Services include:

  • Managed Security / Firewall: The core of the LAN and Network Security.
  • SSL-Remote Access VPN: Secure easy-to-implement solution for remote network access.
  • Managed Router: Easily connect to a Internet, private-line or MPLS circuit.
  • LinkWatch Monitoring: 24/7 network monitoring.
  • Managed IP-PBX: A complete turnkey IP phone system.

VOICE SERVICES

Telnes offer's flexible voice services to meet the needs of SMB customers. We offer dynamic circuits as well as fully dedicated voice services. Whether you need a complete phone system, a connection for a legacy PBX or a calling solution for the latest IP-PBX—Telnes has a solution.

Services include:

  • Managed Hosted VoIP: A turnkey phone system hosted on the cloud.
  • Fusion Dynamic Voice: PRI or Analog hand-off. One circuit with voice and data.
  • Dedicated PRI: The standard connection for most PBXs.
  • SIP Trunking: Flexible solution for IP-PBXs.

CORE ELEMENTS OF AWARD WINNING TELNES SERVICES:

MANAGED NETWORK OPERATIONS CENTER

Core of IT support. This houses Telnes' engineering staff, monitoring applications, management tools and systems used to deliver 24/7 Managed Network Services.

AmplifiedSupport

"Customer support isn't what we do.. It's what makes us who we are." Intelligent. Quick. Proactive. Helpful. Telnes support is different. We have developed unique systems, processes and hired the best people to accomplish one thing: Make sure your experience is excellent. Dedicated account management and a single point of contact is only the beginning. Learn more.

NETWORK MONITORING AND REPORTING

Telnes monitors the health and performance of managed devices and Internet connectivity 24/7. Customer monitoring policies track utilization, uptime and even employee Internet abuse-depending on the service. Alerts fire based on thresholds and events. This helps you with capacity planning, faster resolutions and proactive problem detection. Telnes' online web portal allows you to track performance and view valuable network information.